Cancellation & Refund Policy
Last updated: 25 October 2026
This policy applies to all services provided by Misha Enterprises (DigiMantis Digital Solutions) and matches our Terms & Conditions.
1. No refunds for services
- All payments made to DigiMantis, including the 50% advance, are non-refundable, whether the project is cancelled before or after work starts.
- Monthly packages are paid in advance. No refund is given for the current or any past month.
2. Cancelling a monthly package
- You can cancel a monthly package with 7 days' notice before the next billing cycle. Services continue until the end of the paid month.
- One-time projects (such as websites) can be stopped at any time, but payments already made are not refunded.
3. Failed or duplicate payments
- If a payment fails but money is debited from your account, or you pay twice by mistake, the extra amount is refunded to the original payment method within 5–7 working days after we verify it.
4. How to cancel or request a refund
- Contact us on WhatsApp/call +91 9929835015 or email DigiMantisDigital@gmail.com with your name, package and payment details (UTR / transaction ID).
- Payments are accepted only through digimantis.in/pay: by UPI, card or netbanking via Razorpay, or by UPI/bank transfer. Do not pay anything in cash.